Effective Date: July 6, 2025
Last Updated: July 6, 2025
At The Well Supply, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website and make purchases.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
- Contact Information: Name, email address, shipping address, phone number
- Payment Information: Billing address, credit card or payment details (processed securely by third-party providers)
- Account Information: Login credentials, order history
- Device & Usage Info: IP address, browser type, device info, pages visited, time spent, etc.
- Communication Data: Emails, messages, or feedback you send us
We do not collect sensitive personal information unless required to process your order.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill orders
- To communicate with you (order updates, support, promotions)
- To improve website functionality and customer experience
- To personalize content and product recommendations
- To prevent fraud and ensure site security
- To comply with legal obligations
3. Sharing Your Information
We may share your information with third parties only when necessary to fulfill services or comply with laws:
- Shipping & Fulfillment Partners: To deliver your orders
- Payment Processors: To process secure transactions
- Marketing Tools: For email campaigns or ads (you may opt out at any time)
- Legal Authorities: If required by law or in response to legal requests
We do not sell or rent your personal information to third parties.
4. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences
- Analyze website traffic and usage
- Provide targeted advertising
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your site experience.
5. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Object to or restrict certain processing
- Opt out of marketing emails (via unsubscribe link)
- Request data portability
To exercise your rights, contact us at [email protected].
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal or tax requirements.
7. Security
We implement appropriate security measures (encryption, secure payment gateways, access controls) to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child, we will delete it promptly.
9. International Users
If you are visiting from outside the United States, please note that your data may be transferred and processed in the U.S., where privacy laws may differ from your jurisdiction.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date at the top. Your continued use of the site constitutes your acceptance of any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: [email protected]
Business Name: The Well Supply
Website: https://thewellsupply.com
